FAQ | Eco Collective

Frequently asked questions

Eco Collective is an Canadian eco friendly store offering sustainable and low waste household products, both online and at its Port Moody retail location.

Eco Collective focuses on practical alternatives to single-use and plastic products, making it easier to live more sustainably at home without sacrificing quality or convenience.

Eco Collective sells eco friendly home goods, reusable household items, and low waste lifestyle products.

This includes reusable kitchen products, eco friendly cleaning supplies, sustainable personal care items, and plastic free alternatives for everyday use.

Yes, Eco Collective focuses on eco friendly products made to reduce waste and environmental impact.

Products are selected with sustainability in mind, including reusability, durability, and reduced packaging where possible.

Sustainable household products are items designed to last longer, create less waste, and reduce environmental harm over time.

This often includes reusable materials, plastic free options, and products that replace single-use alternatives in daily routines.

Many Eco Collective products are plastic free or designed to significantly reduce plastic use.

Yes, Eco Collective curates environmentally friendly products that aim to lower waste and resource use.

Environmental friendliness can include reduced packaging, reusability, and materials chosen for lower environmental impact.

Yes, Eco Collective products make popular sustainable gift ideas for environmentally conscious shoppers.

Reusable and low waste products are often appreciated because they are practical and long-lasting.

The best eco friendly products are reusable items that replace common single-use household products.

Kitchen, cleaning, and personal care products are often the easiest places to start reducing waste.

Yes, sustainable living products are often worth it because they last longer and reduce waste over time.

While some items may cost more upfront, reusability can lower long-term costs and environmental impact.

Plastic free alternatives include reusable kitchen items, solid cleaning products, and refillable containers.

Switching a few everyday items can significantly reduce household plastic waste.

Look for durability, reusability, minimal packaging, and clear product information.

Avoid greenwashing by checking materials, care instructions, and product lifespan.

Ordering & Shipping

Yes, Eco Collective is a Canadian eco friendly store with both an online shop and a physical store in Port Moody, BC.

Customers can shop online across Canada or visit the Port Moody location to browse sustainable products in person.

Yes, Eco Collective ships orders within Canada.

Shipping costs and delivery times are shown at checkout and may vary based on order size and location.

You can buy eco friendly products in Canada directly from Eco Collective’s online store and from the physical store in Port Moody, BC.

Shopping online allows access to a wide range of sustainable household products in one place.

Eco Collective is a low waste and sustainability focused store offering zero waste and reusable products.

While no store can guarantee zero waste in every situation, Eco Collective aims to significantly reduce waste through product selection.

Local Store FAQs

Yes, Eco Collective has a brick and mortar retail store located at 201 Morrissey Rd #13, Port Moody, British Columbia.

The physical store allows customers to shop eco friendly and sustainable products in person and see items before buying.

Eco Collective’s physical store is located at 201 Morrissey Rd #13, Port Moody, British Columbia.

Store hours, and directions can be found on our Find in Store page or by contacting the shop directly.

Yes, you can shop Eco Collective products in person at their Port Moody retail location

In store shopping is a great option if you want hands on help, gift ideas, or to explore sustainable products before purchasing.

The Port Moody store focuses on low waste and sustainable products, including many zero waste alternatives.

While no store can be completely zero waste, Eco Collective aims to reduce waste through product selection and packaging choices.

Yes, you can order online and pick up your items in store at Eco Collective’s Port Moody location.

Online orders can be placed through the website and collected in person, making it easy to shop online while supporting the local store.

Yes, Eco Collective supports local shopping by operating a physical retail store in Port Moody.

Shopping in store helps support a local Canadian business while making sustainable living more accessible in the community.

Kitchen & Food Storage

Reusable kitchen products are items designed to be used repeatedly instead of thrown away after one use.

These include reusable food storage, beeswax wraps, silicone alternatives, and durable kitchen tools that replace disposable options.

Zero waste kitchen products help reduce waste by replacing disposable kitchen items with reusable alternatives.

Common examples include reusable food wraps, refillable cleaning products, and long-lasting dish tools.

Yes, Eco Collective offers reusable food storage options to replace plastic wrap and disposable containers.

Reusable food storage helps reduce plastic waste and can keep food fresh when used and cared for properly.

Yes, reusable kitchen products sold by Eco Collective are designed for regular household use.

Always follow care instructions on individual products to ensure longevity and safe use.

Cleaning & Laundry

Yes, Eco Collective carries eco friendly cleaning products designed to reduce waste and harsh chemicals.

These products often focus on reusable formats, concentrated formulas, or plastic free packaging.

Plastic free cleaning supplies are cleaning products made without plastic packaging or components.

This can include solid cleaning bars, refillable systems, or packaging made from paper or compostable materials.

Yes, eco friendly cleaning products are designed to clean effectively for everyday household needs.

Performance can vary by product and surface, so following usage instructions is important for best results.

Yes, Eco Collective offers eco friendly laundry products that help reduce plastic waste and overuse of chemicals.

These products are designed to work in modern washing machines while supporting lower waste routines.

Bathroom & Personal Care

Reusable bathroom products are alternatives to disposable items commonly used in personal care routines.

Examples include reusable cotton rounds, refillable containers, and long-lasting personal care tools.

Yes, Eco Collective offers sustainable personal care products designed to reduce waste in daily routines.

These products focus on reusability, minimal packaging, and materials chosen for durability.

Many sustainable personal care products are suitable for sensitive skin, but individual needs vary.

Always review product descriptions and ingredient details before purchasing if you have specific sensitivities.

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